Terms & conditions
The contract between us
Any contract for purchases made through the Glenn Colquhoun website will be with Glenn Colquhoun T/A Old King (sole trader, herein referred to as 'Glenn Colquhoun') whose office is situated in Levin, New Zealand. Old King is a wholly New Zealand owned business.
All prices stated are in New Zealand Dollars and your account will be charged in NZD. We must receive payment of the whole of the price for the goods that you order before your order can be processed. Payment of the advertised price will be taken at the point of order. Charging your payment method does not mean that an order has been accepted. Once payment has been processed, we will confirm that your order has been received by sending an email to you at the email address you provide. The email will include your name, the order number and the total price charged. Acceptance of your order (which will happen when we dispatch your order) brings into existence a legally binding contract between us on these terms. Any term sought to be imposed by you in your order will not form part of the contract.
We will not process any orders in the case of errors or inaccuracies regarding the goods (including the advertised price of the goods) appearing on our website. If an error or inaccuracy is discovered with regards to the advertised price of the goods that you have ordered, we will contact you as soon as possible by email and reserve the right to cancel your order.
This Site is for personal and non-commercial use. You may not use the site to place orders which will be, or are being, sold on to a third party. If you are suspected of using the site in this way then we reserve the right to withdraw from any relevant contract(s) and cancel your order(s).
Your right of cancellation
If you are an individual and are not buying goods on behalf of a business, you can cancel your order without giving any reason within 14 days from the day on which you receive your items (or the last item if they were shipped separately). You must notify us of your cancellation. You can notify us through our online contact form.
You will be responsible for the cost of returning the item to us, unless we delivered it to you in error or it is faulty. You must send the item back to us no later than 14 days from the day on which you notified us of your cancellation, by following the instructions we send you.
We will refund the price of the item no later than 14 days from the day on which we receive the item back from you or, if earlier, the day on which you provide evidence reasonably acceptable to us that you have sent the item back. We'll refund the same means of payment as you used to make your purchase.
Availability of goods you order
If we have insufficient stock to deliver the goods ordered by you, we will notify you as soon as possible and any sum debited by us from your payment method will be credited to your account and we will notify you by email at the address given by you in your order form. The refund will be made as soon as possible and in any event within 30 days of your order. We will not be obliged to offer any additional compensation or to supply the goods in this situation. We try to update our website as quickly as we can to minimise disappointment but this process can take a couple of hours. Please note that the price the goods are offered for are as displayed in your online basket, but that is subject to the rest of these terms.
Delivery of goods to you
We will post, or arrange a courier on your behalf, for the goods ordered by you to the person and address you give us at the time you make your order. Delivery will be made as soon as possible after your order is accepted and in any event within 30 days of dispatch of the order. All delivery times quoted on the web site are estimates only, depending on where in the world they books are being sent to, and based on availability, normal processing and handling times. You will become the owner of the goods you have ordered when the goods are dispatched to you from our office.
Goods & Services Tax (GST)
All prices displayed on our website are in New Zealand Dollars, inclusive of your local Tax (GST, or applicable local sales tax, VAT and similar taxes). When ordering goods from us for delivery overseas (outside New Zealand), you may be subject to import duties and taxes that are levied once the package reaches your country. Any additional charges for customs clearance must be borne by you; we have no control over these charges and cannot predict what they may be.
Customs policies vary widely from country to country, so you should contact your local customs office for further information. Additionally, please note that when ordering from us, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the goods.
Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.
We shall have no liability to you for any failure to deliver goods you have ordered or any delay in doing so or for any damage or defect to goods delivered that is caused by any event or circumstance beyond its reasonable control.
If any part of these conditions is unenforceable (including any provision in which we excludes our liability to you) the enforceability of any other part of these conditions will not be affected.
If you have a complaint, please contact us via the contact form on our website, and we will endeavour to contact you and address your complaints promptly.
The contract between us shall be governed by and interpreted in accordance with New Zealand law, and the New Zealand courts shall have jurisdiction to resolve any disputes between us.
These terms and conditions, together with the current website prices, delivery details and contact details, set out the whole of our agreement relating to the supply of the goods to you by us. These terms and conditions cannot be varied except in writing signed by Glenn Colquhoun.
The nature of Internet communications means that your communications may be susceptible to data corruption, interception and delays. We shall not be responsible for any detrimental reliance you place on this website or its contents.
We are providing this site and its contents (including any downloadable data or software) on an 'as is' basis and makes no representations or warranties of any kind with respect to this site or its contents and disclaims all such representations and warranties, whether express or implied, to the fullest extent permitted by applicable law. In addition, we make no representations or warranties about the accuracy, completeness or suitability for any particular purpose of the information and related graphics published in this site or that any software or the server that makes it available are free of viruses or other harmful components. The information contained in this site may contain technical inaccuracies or typographical errors. All liability of Glenn Colquhoun howsoever arising for any such inaccuracies or errors is expressly excluded to the fullest extent permitted by applicable law.
We will not be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Our website may contain hyperlinks. These hyperlinks connect you to sites of other organisations which are not our responsibility. We have used our reasonable endeavours in preparing our own website and the information included in it is done so in good faith. However, we have no control over any of the information you can access via other websites. Therefore, no mention of any organisation, company or individual to which our website is linked shall imply any approval or warranty as to the standing and capability of any such organisations, company or individual on our part.
All design, text, graphics and the selection or arrangement thereof are the copyright of Glenn Colquhoun, or of other copyright owners. Permission is granted to electronically copy and print in hard copy portions of this site for the sole purpose of placing an order with The Book Depository, or using this site as a shopping resource. Any other use of materials on this site (including reproduction for purposes other than those noted above and modification, distribution, or republication) without the prior written permission of Glenn Colquhoun is strictly prohibited.
All trademarks, product names and company names or logos used in this site are the property of their respective owners. No permission is given by us in respect of the use of its or any such other trademarks, product names, titles or logos and such use may constitute an infringement of the holder's rights.
In these terms and conditions:
‘We’ means Glenn Colquhoun (sole trader), 13 Manga Pirau St, Waikawa Beach, and the person or persons (team) that manages all the stuff that goes on in running this business that is not the actual writing of Glenn’s books and poetry, which only he can do;
'working day' means every day of a calendar year apart from weekends and statutory and public holidays;
'us' means Glenn Colquhoun and team, and you together; and
'you' and 'your' means the person ordering goods under these terms and conditions.
This is as follows:
If the goods we deliver are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, we shall have no liability to you unless you notify us in writing via the contact form on our website within ten working days of the delivery of goods in question.
If you do not receive goods ordered by you within 30 days of the date on which they were dispatched to you, we shall have no liability to you unless you notify us in writing via the contact form on our website within 40 days of the date on which the goods were dispatched to you.
If you notify us of a problem under this condition, our only obligation will be, at its option, to make good any shortage or non-delivery; to replace or repair any goods that are damaged or defective; or to refund to you the amount paid by you for the goods in question to the original method of payment.
We will not be liable to you for any indirect or consequential loss or damage arising out of any problem you notify us under this condition and we shall have no liability to pay any money to you by way of compensation other than to refund to you the amount paid by you for the goods in question.
Nothing in this condition is, however, intended to limit any rights you might have as a consumer under applicable local law.
Nothing in this contract creates any right which is enforceable by any person who is not a party to the contract.
We collect personal information from you, including information about your:
billing or purchase information
We collect your personal information in order to:
Process payments for, and delivery of items purchased on this website.
Our gateway provider for credit card payments is E-way. We do not collect or store credit card information once the payment has been processed.
Providing some information is optional. If you choose not to enter billing and/or delivery details, we'll be unable to process orders or deliver items.
You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong. If you’d like to ask for a copy of your information, or to have it corrected, please contact us at firstname.lastname@example.org.